Privacy Policy

Privacy Policy

Last updated: February 2026

Blue Apple Contracting Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and protect your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018.

About Us

Blue Apple Contracting Ltd
Square Root Centre
102-116 Windmill Road
Surrey, Greater London
CR0 2XQ
United Kingdom

Email: info@blueapple.uk.com
Website: blueapple.store

What Personal Data Do We Collect?

Order Information: When you place an order, we collect your name, email address, postal address, telephone number, and payment information (processed securely by our payment provider).

Account Information: If you create an account, we collect the information you provide during registration.

Communication Data: When you contact us, we collect the content of your messages and any supporting information you provide.

Technical Data: We automatically collect information about your device, IP address, browser type, and pages visited through cookies and similar technologies.

Delivery Information: We collect data necessary for order delivery, shared with our delivery carriers.

How Do We Use Your Personal Data?

  • To process and fulfil your orders, including payment processing and delivery
  • To communicate with you about your order status and any issues
  • To provide customer support and respond to your enquiries
  • To prevent fraud and maintain the security of our systems
  • To comply with legal and regulatory obligations
  • To improve our website, services, and user experience

Legal Basis for Processing

Contract Performance: We process your data to perform our contract with you, including order processing, payment, and delivery.

Legal Obligation: We process data to comply with legal requirements, including tax and accounting regulations.

Legitimate Interest: We process data where necessary for our legitimate business interests, including fraud prevention and improving our services.

Who Do We Share Your Data With?

Shopify: Our website is hosted on Shopify. Shopify processes order and account data as our service provider and is compliant with UK GDPR.

Payment Providers: Payment information is processed securely by our payment provider. We do not store full payment card details.

Delivery Carriers: We share your name and delivery address with our carriers. They are contractually bound to protect your data.

Mintsoft WMS: We use Mintsoft as our warehouse management system to manage stock and fulfil orders.

We do not sell, rent, or trade your personal data to third parties for marketing purposes.

International Data Transfers

Some service providers may process data outside the United Kingdom. Where this occurs, we ensure appropriate safeguards are in place, including Standard Contractual Clauses, to protect your data.

Cookies

Essential Cookies: Required for the website to function, including session management and security.

Analytics Cookies: Help us understand how visitors use our website so we can improve our services.

Functional Cookies: Remember your preferences and settings.

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

How Long Do We Keep Your Data?

  • Order Data: 6 years (tax and accounting requirements)
  • Customer Account Data: Duration of your account, plus 2 years after last activity
  • Communication Data: 2 years
  • Technical/Analytics Data: 12 months

Your Rights Under UK GDPR

Right of Access: Request a copy of the personal data we hold about you.

Right to Rectification: Request correction of inaccurate or incomplete data.

Right to Erasure: Request deletion of your personal data in certain circumstances.

Right to Restrict Processing: Ask us to limit how we use your data.

Right to Data Portability: Request your data in a transferable format.

Right to Object: Object to our processing of your data, including for legitimate interest purposes.

To exercise any of these rights, email us at info@blueapple.uk.com. We will respond within 30 days.

Data Security

We implement appropriate technical and organisational measures to protect your personal data, including SSL/TLS encryption, restricted access controls, and secure payment processing. No system is completely secure, but we are committed to protecting your data.

Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by updating the "Last updated" date at the top of this page.

Contact Us

Blue Apple Contracting Ltd
Square Root Centre
102-116 Windmill Road
Surrey, Greater London
CR0 2XQ

Email: info@blueapple.uk.com

We will respond to all data enquiries within 30 days.

Information Commissioner's Office

You have the right to lodge a complaint with the ICO if you believe we have violated your data protection rights:

Information Commissioner's Office, Wycliffe House, Water Lane, Wilmslow, Cheshire SK9 5AF
Phone: 0303 123 1113
Website: www.ico.org.uk

Link copied